RETURNED GOODS POLICY

  • Most items may be returned with prior approval. Return Authorization Forms must accompany the return of all shipments. Under all circumstances, merchandise must be in the original factory package and be in new resalable condition.
  • Merchandise returned within 30 days of purchase, in the original factory package and in new resalable condition are eligible for 100% cash or credit refund.
  • Merchandise returned within 31-60 days of purchase, in the original factory package and in new resalable condition are subject to a 25% restocking fee with the remaining balance issued in store credit.
  • Merchandise can only be returned after 60 days with management approval and must be in the original factory package and be in new resalable condition.
  • Special Order items cannot be returned without factory approval, and the factory restocking policy will apply. Authorized returns must be shipped prepaid.
Call Customer Service at 402-434-5446 for prior approval and to receive the required Return Authorization Form.